Effective Date: 5/1/2024

At The Player Room, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. It also outlines your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR), even if you are not currently residing in the European Union (EU), as we aim to maintain transparency in all our practices.

1. Information We Collect

We collect various types of information to provide you with the best possible experience when using our website. This information is categorized as follows:

Personal Identification Information (PII):

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (e.g., credit/debit card numbers)
  • Order history and preferences

Non-Personal Identification Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, time spent on the site, and referring websites (collected via cookies and tracking technologies)

2. Legal Basis for Processing Personal Data

In compliance with the GDPR, we process your personal data only if we have a valid legal basis for doing so. The legal bases for processing your personal data are as follows:

  • Consent: You have given us consent to process your personal data for a specific purpose (e.g., marketing communications).
  • Contractual necessity: Processing is necessary for the performance of a contract (e.g., fulfilling your order).
  • Legitimate interests: We process your personal data based on our legitimate interests (e.g., improving our services or protecting our business operations).
  • Legal obligation: We may need to process your data to comply with legal requirements (e.g., tax and accounting laws).

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders (including payment processing, shipping, and customer service).
  • Improving our website and offering personalized content based on your preferences.
  • Marketing: We may send you promotional emails, newsletters, or offers (if you have opted in).
  • Customer support: To respond to inquiries, resolve issues, and provide assistance with your orders or account.
  • Analytics: To understand how customers use our website, which helps us improve the overall user experience.

4. Your Data Protection Rights

As a data subject under the GDPR, you have the following rights regarding your personal data:

  • Right to access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
  • Right to erasure (right to be forgotten): You have the right to request that we delete your personal data, subject to certain exceptions.
  • Right to restrict processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
  • Right to data portability: You have the right to request a copy of your data in a structured, machine-readable format and transfer it to another service provider.
  • Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or based on our legitimate interests.
  • Right to withdraw consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of your rights, please contact us at support@theplayerroom.com.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. If you request that your account be deleted, we will retain only the data necessary for legal or operational purposes.

6. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with third parties in the following situations:

  • Service providers: We work with third-party vendors, such as payment processors, shipping services, and marketing partners, to perform necessary services on our behalf. These third parties are obligated to protect your information and use it solely for the services they provide to us.
  • Legal requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
  • Business transfers: If our business is involved in a merger, acquisition, or sale, your personal information may be transferred as part of the transaction.

7. Cookies and Tracking Technologies

We use cookies and tracking pixels (such as Facebook Pixel and Google Analytics) to collect information about your browsing activity on our website. This helps us improve the user experience, analyze trends, and serve personalized ads.

You can control the use of cookies by adjusting your browser settings. You can also opt-out of targeted advertising by visiting the following links:

8. International Data Transfers

If you are located outside of the United States, please note that your personal data may be transferred to and stored in the United States, where our servers are located. We take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices, business operations, or legal requirements. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the GDPR, please contact us at: